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TEM Decision Matrix

TEM Software vs Managed Services

Strategic decision matrix comparing telecom expense management approaches. Managed services typically deliver 30% better ROI than software-only solutions for enterprise organizations.

TEM Software vs Managed Services Decision Matrix

TEM software provides visibility and requires internal execution, while managed TEM services deliver hands-on optimization with dedicated expertise. Managed services typically achieve 30% greater cost reduction for enterprise organizations with 10+ locations through professional execution of optimization opportunities.

Key Takeaways:

  • TEM software: 10-15% savings identification, requires 2-3 internal FTE resources
  • Managed services: 30-40% actual cost reduction with minimal internal resources
  • Enterprise organizations (10+ locations) typically see 30% better ROI with managed services
  • Software works for simple environments, managed services handle complex multi-carrier deployments
  • Decision depends on company size, telecom spend, internal resources, and ROI expectations

Detailed Feature Comparison

Implementation

TEM Software

30-90 day software deployment

Pros:

  • Quick setup
  • Standard configuration

Cons:

  • Limited customization
  • Training required

Managed Services

150-200 day full service deployment

Pros:

  • Complete configuration
  • No training needed
  • Expert setup

Cons:

  • Longer initial timeline

Cost Savings

TEM Software

10-15% average savings identification

Pros:

  • Lower upfront costs
  • Identifies opportunities

Cons:

  • Requires internal execution
  • Limited optimization

Managed Services

30-40% average cost reduction achieved

Pros:

  • Higher savings delivered
  • Hands-on execution
  • Ongoing optimization

Cons:

  • Higher service investment

Resource Requirements

TEM Software

2-3 FTE internal resources needed

Pros:

  • Internal control

Cons:

  • Significant internal investment
  • Expertise required
  • Ongoing training

Managed Services

Minimal internal resources required

Pros:

  • Expert team provided
  • No hiring needed
  • Scalable resources

Cons:

  • External dependency

Ongoing Management

TEM Software

Internal team manages all operations

Pros:

  • Direct control
  • Internal knowledge

Cons:

  • Staff turnover risk
  • Expertise gaps
  • Full responsibility

Managed Services

Professional team handles all operations

Pros:

  • Expert management
  • Continuous optimization
  • Proactive approach

Cons:

  • Less direct control

Strategic Decision Matrix

Use these criteria to determine which TEM approach aligns with your organization's needs.

CriteriaTEM SoftwareManaged Services
Company SizeBest for smaller organizations (<500 employees)Ideal for enterprises (500+ employees, 10+ locations)
Telecom SpendUnder $25K monthly telecom spendOver $25K monthly telecom spend
Internal ResourcesDedicated telecom management team availableLimited internal telecom expertise
ComplexitySimple, standardized telecom environmentComplex, multi-location, multi-carrier environment
ROI Expectations10-15% cost visibility acceptableNeed 30%+ actual cost reduction

Ready to Choose the Right TEM Approach?

Our managed TEM services deliver 30% better ROI than software-only solutions for enterprise organizations.

Frequently Asked Questions

TEM software provides visibility, reporting, and analysis tools that require internal resources to execute optimization opportunities. Managed TEM services combine platform intelligence with dedicated expertise to handle contract negotiations, vendor coordination, dispute resolution, and ongoing optimization. Managed services typically deliver 30% greater actual cost reduction versus software-only approaches.

Need Help Choosing the Right TEM Approach?

Schedule a consultation to discuss which TEM solution will deliver the best ROI for your organization.