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Days 31-60
Telecom Contract Terms Documentation
Track and analyze contract terms, renewal dates, and termination clauses.
📏 Telecom Contract Terms Documentation
Comprehensive template for tracking and analyzing contract terms, renewal dates, and termination clauses
| Category | Field | Description | Status |
|---|---|---|---|
| Contract Overview (General Info) | Vendor Name | Name of the service provider (e.g., Lumen, Comcast, RingCentral) | |
| Account Number(s) | All account numbers covered by the contract | ||
| Contract Name / Title | Official title of the agreement or addendum | ||
| Contract Type | MSA, Site-Level Agreement, Addendum, Co-Term, etc. | ||
| Service Types Covered | Internet, Voice, SD-WAN, Mobility, MPLS, etc. | ||
| Total Number of Sites / Services | Total locations or circuits governed by this contract | ||
| Effective Date | Contract start date | ||
| Contract End Date | Contract expiration date | ||
| Minimum Term Length | Duration (e.g., 36 months) | ||
| Notice Period for Termination | Days required to provide notice (30/60/90) | ||
| Auto-Renewal Period | Renewal frequency (e.g., 12 months) | ||
| Payment Terms | Net 30, Net 45, etc. | ||
| Billing Method | PDF, portal, consolidated, or per-site | ||
| Financial & Performance | Current MRC (Total) | Total monthly recurring cost under this contract | |
| Install / NRC Charges | Non-recurring or one-time charges, including waived fees | ||
| Early Termination Fee (ETF) | Fee type (flat, prorated, full-term, % of remaining balance) | ||
| MACD Pricing / Policies | Fees and process for Moves/Adds/Changes/Disconnects | ||
| SLAs | Uptime guarantees, response times, escalation policies | ||
| SLA Credits / Penalties | Outline of credits if SLAs are missed | ||
| Performance Metrics | Include any KPIs (uptime %, resolution time, provisioning SLA) | ||
| Special Terms | Business Downturn | Ability to reduce service without penalty during economic downturn | |
| Divestiture | Allows service reassignment or modification in case of divestiture/sale | ||
| Portability | Ability to move circuits/sites without penalty | ||
| Auto-Renewal | Explicit terms for renewal, opt-out requirements | ||
| Termination for Convenience (Optional) | If available, outlines notice and penalties | ||
| Force Majeure / Outage Handling | Terms for extended outages and service credits |